Return / Repair
Through our return portal, you can easily request an exchange or repair and make use of your warranty claims. Therefore we offer you a free insured shipping. For returns, we have to charge you return shipping costs of 4,50 € as this helps to reduce unnecessary back-and-forth shipping. Please note the 30-day withdrawal period after receiving the goods for exchanges or returns, and remember to send us your order in its original condition, including all inserts.
Please also note that there is a limited return policy for watches with a personal engraving. These items are excluded from returns and exchanges. However, you can certainly make warranty claims through this portal.